Investigations into federal institutions
The Office of the Privacy Commissioner of Canada (OPC) conducts investigations into the personal information handling practices of federal government institutions subject to the Privacy Act.
The Privacy Commissioner of Canada is subject to strict confidentiality obligations and can only make findings from investigations under the Privacy Act public in limited circumstances, such as through annual reports or special reports to Parliament.
On this page, you will find a selection of reports and summaries of investigations that have been made public. They demonstrate how the Act applies to the way the federal government collects, uses or discloses personal information.
For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.
Note: Complainants' names have been removed in the summaries and reports.
Office of the Privacy Commissioner Compliance Monitoring of Statistics Canada’s Financial Transactions Project and Credit Agency Data Project: Final Report
Commissioner's Findings 2020-2021 under the Privacy Act
Police use of Facial Recognition Technology in Canada and the way forward
Special report to Parliament on the OPC’s investigation into the RCMP’s use of Clearview AI and draft joint guidance for law enforcement agencies considering the use of facial recognition technology
CATSA’s notification to police about travellers with cannabis determined to be a contravention of the Privacy Act
Commissioner's Findings 2019-2020 under the Privacy Act
CBSA should only retain travellers’ digital device passcodes when necessary
Commissioner's Findings 2019-2020 under the Privacy Act
Video recording in the workplace at correctional institutions consistent with the Privacy Act
Commissioner's Findings 2019-2020 under the Privacy Act
Investigation into leak about Supreme Court candidate constrained by jurisdictional limitations
Commissioner's Findings 2019-2020 under the Privacy Act
Privacy Act restrictions on use and disclosure do not apply to publicly available personal information
Commissioner's Findings 2019-2020 under the Privacy Act
ESDC’s usage of images obtained through video surveillance for a fact finding exercise to monitor an employee’s departure is not compliant with the Privacy Act
Commissioner's Findings 2019-2020 under the Privacy Act
Public disclosure of medical information during military trial consistent with Privacy Act
Commissioner's Findings 2019-2020 under the Privacy Act
Disclosure of military officer’s personal information for litigation purposes permissible under the Privacy Act
Commissioner's Findings 2019-2020 under the Privacy Act
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