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Investigations into federal institutions

The Office of the Privacy Commissioner of Canada (OPC) conducts investigations into the personal information handling practices of federal government institutions subject to the Privacy Act.

The Privacy Commissioner of Canada is subject to strict confidentiality obligations and can only make findings from investigations under the Privacy Act public in limited circumstances, such as through annual reports or special reports to Parliament.

On this page, you will find a selection of reports and summaries of investigations that have been made public. They demonstrate how the Act applies to the way the federal government collects, uses or discloses personal information.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

Note: Complainants' names have been removed in the summaries and reports.

Commissioner's Findings: Privacy Act

Statistics Canada takes reasonable measures to safeguard census data transferred to Shared Services Canada

Commissioner's Findings 2017-2018 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Complaints in regard to Transport Canada’s requirement for owners of unmanned aircraft to display their personal information on the device

Commissioner's Findings 2017-2018 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Employee text messages intercepted without authorization at the Warkworth Institution

Commissioner's Findings 2017-2018 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Disclosure of Canadian Forces members’ medical records by DND authorized under Privacy Act although record retention practices were insufficient

Commissioner's Findings 2017-2018 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Repeat offender: CSC unlawfully denies complainant access to his personal information a second time

Commissioner's Findings 2017-2018 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Health Canada demonstrates that personal information it collects relates directly to the administration of its Non-Insured Health Benefits Program

Commissioner's Findings 2017-2018 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

The PBC refuses to process requests for record suspension information

Commissioner's Findings 2016-2017 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Disclosure of information about complainant's attempted suicide to US Customs and Border Protection not authorized under the Privacy Act

Commissioner's Findings 2016-2017 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Over-collection of Personal Information of First Nations and Inuit people for the Administration of Non-Insured Health Benefits

Commissioner's Findings 2016-2017 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Phoenix pay system compromised Public Servants’ privacy

Commissioner's Findings 2016-2017 under the Privacy Act

Date of findings:

Showing items 41 through 50 of 85.

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