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Investigations into federal institutions

The Office of the Privacy Commissioner of Canada (OPC) conducts investigations into the personal information handling practices of federal government institutions subject to the Privacy Act.

The Privacy Commissioner of Canada is subject to strict confidentiality obligations and can only make findings from investigations under the Privacy Act public in limited circumstances, such as through annual reports or special reports to Parliament.

On this page, you will find a selection of reports and summaries of investigations that have been made public. They demonstrate how the Act applies to the way the federal government collects, uses or discloses personal information.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

Note: Complainants' names have been removed in the summaries and reports.

Commissioner's Findings: Privacy Act

Repeat offender: CSC unlawfully denies complainant access to his personal information a second time

Commissioner's Findings 2017-2018 under the Privacy Act

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Commissioner's Findings: Privacy Act

Health Canada demonstrates that personal information it collects relates directly to the administration of its Non-Insured Health Benefits Program

Commissioner's Findings 2017-2018 under the Privacy Act

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Commissioner's Findings: Privacy Act

The PBC refuses to process requests for record suspension information

Commissioner's Findings 2016-2017 under the Privacy Act

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Commissioner's Findings: Privacy Act

Disclosure of information about complainant's attempted suicide to US Customs and Border Protection not authorized under the Privacy Act

Commissioner's Findings 2016-2017 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Over-collection of Personal Information of First Nations and Inuit people for the Administration of Non-Insured Health Benefits

Commissioner's Findings 2016-2017 under the Privacy Act

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Commissioner's Findings: Privacy Act

Phoenix pay system compromised Public Servants’ privacy

Commissioner's Findings 2016-2017 under the Privacy Act

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Commissioner's Findings: Privacy Act

MyDemocracy website not designed in a privacy sensitive way

Commissioner's Findings 2016-2017 under the Privacy Act

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Commissioner's Findings: Privacy Act

Cell site simulators used by RCMP not capable of intercepting private communication

Commissioner's Findings 2016-2017 under the Privacy Act

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Commissioner's Findings: Privacy Act

Mishandling employees’ personal information – Public Services and Procurement Canada

Commissioner's Findings 2015-2016 under the Privacy Act

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Commissioner's Findings: Privacy Act

Disclosure to Interpol raises concerns regarding electronic transmission of personal information

Commissioner's Findings 2015-2016 under the Privacy Act

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Showing items 51 through 60 of 91.

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