Investigations into federal institutions
The Office of the Privacy Commissioner of Canada (OPC) conducts investigations into the personal information handling practices of federal government institutions subject to the Privacy Act.
The Privacy Commissioner of Canada is subject to strict confidentiality obligations and can only make findings from investigations under the Privacy Act public in limited circumstances, such as through annual reports or special reports to Parliament.
On this page, you will find a selection of reports and summaries of investigations that have been made public. They demonstrate how the Act applies to the way the federal government collects, uses or discloses personal information.
For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.
Note: Complainants' names have been removed in the summaries and reports.
CBSA’s use of commercial genetic genealogy in a deportation case contravenes the Privacy Act
Commissioner's Findings 2022-2023 under the Privacy Act
Investigation of Correctional Service Canada’s collection and disclosure of an individual’s personal information from Facebook related to an employee’s 699-leave
Commissioner's Findings 2022-2023 under the Privacy Act
Immigration and Refugee Board of Canada wrongly disclosed intimate and medical information to an employee’s management team via a fitness to work report
Commissioner's Findings 2022-2023 under the Privacy Act
Failure to publish a personal information bank description on Zero-Emissions Program contravenes the Privacy Act
Commissioner's Findings 2022-2023 under the Privacy Act
Canada Border Services Agency over-discloses personal information to the Information Commissioner in relation to an ATIA request
Commissioner's Findings 2022-2023 under the Privacy Act
Canada Post’s collection and use of personal information for marketing purposes not compliant with the Act
Commissioner's Findings 2022-2023 under the Privacy Act
Erroneous quarantine notifications from ArriveCAN
Commissioner's findings under the Privacy Act - Special Report to Parliament
Investigation into COVID-19 vaccination attestation requirements established by the Treasury Board of Canada for employees of the core public administration
Commissioner's findings under the Privacy Act - Special Report to Parliament
Vaccine mandates for domestic travel
Commissioner's findings under the Privacy Act - Special Report to Parliament
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