Investigations into federal institutions
The Office of the Privacy Commissioner of Canada (OPC) conducts investigations into the personal information handling practices of federal government institutions subject to the Privacy Act.
The Privacy Commissioner of Canada is subject to strict confidentiality obligations and can only make findings from investigations under the Privacy Act public in limited circumstances, such as through annual reports or special reports to Parliament.
On this page, you will find a selection of reports and summaries of investigations that have been made public. They demonstrate how the Act applies to the way the federal government collects, uses or discloses personal information.
For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.
Note: Complainants' names have been removed in the summaries and reports.
Investigation into the treatment by a government institution of the personal information of two employees with the same name
Commissioner's Findings 2023-2024 under the Privacy Act
Investigation into the steps the Canada Revenue Agency took to ensure the accuracy of a taxpayer’s personal information that it used to make an administrative decision about them
Commissioner's Findings 2023-2024 under the Privacy Act
Investigation of the Department of National Defence’s refusal to disclose personal information of a deceased individual
Commissioner's Findings 2023-2024 under the Privacy Act
Investigation of IRCC disclosure of personal information to the CBSA
Commissioner's Findings 2023-2024 under the Privacy Act
Investigation into IRCC’s search for records using modified wording
Commissioner's Findings 2023-2024 under the Privacy Act
Investigation into a privacy breach at Immigration, Refugees and Citizenship Canada
Commissioner's Findings 2023-2024 under the Privacy Act
IRCC email breach creates risk of harm to individuals seeking Afghan emergency assistance
Commissioner's Findings 2022-2023 under the Privacy Act
Canada Post’s collection and use of personal information for marketing purposes not compliant with the Act
Commissioner's Findings 2022-2023 under the Privacy Act
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