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Investigations into businesses

The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

Disclaimer: Typographical errors have been corrected from the original version of the report of findings. They are indicated in [brackets].

Settled case summary #5

Credit check to open a personal deposit account

Date of findings:
Settled case summary #4

Company amends employee list it sends to union

Date of findings:
Settled case summary #10

Collection agency corrects inaccurate information

Date of findings:
PIPEDA Case Summary #2002-82

Alleged disclosure of personal information without consent for secondary marketing purposes by a bank

Date of findings:
PIPEDA Case Summary #2002-79

Alleged disclosure of personal information without consent for secondary marketing by two telecommunications companies

PIPEDA Case Summary: Alleged disclosure of personal information without consent for secondary marketing by two telecommunications companies

Date of findings:
Incident Summary #2001-2

Incident: Web site broadcasts cell phone conversations

Date of findings:
Letter of finding

Federal Privacy Commissioner says "no" to Street Surveillance Cameras

Letter of finding regarding the video surveillance issue

Date of findings:
Incident Summary #2001-1

Commissioner's Findings - Transportation company collects and discloses passengers' personal information

Date of findings:

Showing items 151 through 158 of 158.

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