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File a complaint about a federal institution

The Privacy Act sets out the rules for the collection, use and disclosure of personal information by federal government institutions. The Act also gives individuals the right to see the information the federal government holds about them and to request corrections.

When an individual files an official complaint under the Privacy Act with the Office of the Privacy Commissioner of Canada (OPC), the OPC first determines whether the matter is covered by the Act.

Once a complaint is accepted, the OPC determines how the investigation will be conducted. All efforts are made to resolve complaints in the early stages of the investigation process. For more information on the investigation process, explore the links below.

 

Privacy Act investigation process

Process, obligations, timing

File a complaint under the Privacy Act

Access forms and information to help you file a complaint about a federal institution under the Privacy Act.

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