Contact the Information Centre

Every year, the Office of the Privacy Commissioner (OPC) Information Centre responds to thousands of requests from Canadians for information about privacy. If you need information or want to ask a question, you can reach the OPC by mail, telephone or via an online information request form.

Telephone
Monday to Friday from 9 am to 4 pm (ET)

Toll-free: 1-800-282-1376
Phone: 819-994-5444
Fax: 819-994-5424
TTY: 819-994-6591

Individuals using the teletype writer service may leave a message and we will respond within three business days. You may also request an appointment for a live call via our online form or by leaving a message detailing your request.

The OPC has an obligation to protect the health and safety of its valued employees. We will not tolerate inappropriate or aggressive behaviour, harassment or foul language towards our employees. We will terminate communications with anyone who engages in such behaviour. Thank you for treating us with respect.

Online information request form
We aim to respond to written requests within 10 business days.

Use this simple online form to ask the OPC questions or request information.

Mailing address
We aim to respond to written requests within 10 business days.

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Québec
K1A 1H3