Company eliminates excessive information from database

Settled case summary #7

Complaint

An employee of a national transportation company was worried about the security of employee personal information contained in an automated crew management system. Of particular concern to the complainant was that unauthorized personnel, especially union representatives, could gain access to personal information such as employee date of birth, social insurance number, wage rates and vacation eligibility.

Outcome

Although some of that information could not in fact be accessed by union representatives, the company agreed to adjust the system so that the screens would no longer display the SIN, birth date, and health information.

Since the complainant felt that his concerns had been addressed, the case was considered settled.

The complaint was settled during the course of the investigation in February 2004.