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...pages he received, namely, a note of thanks for excellent service, a formal thank-you note... to him during the course of the investigation, upon the intervention of staff from the Office of the Privacy Commissioner. Commissioner's Findings Issued October 7, 2002 Jurisdiction: As of January 1, 2001...

...to be unaware that some staff might be accessing recorded customer service calls, and noted.... On the advice of the Office of the Privacy Commissioner, the company committed to discontinue its practice of non-consensual monitoring of telephone calls. Commissioner's Findings Issued October 7, 2002...

...of a bank's credit card application form asked him to consent to the collection of 'other' information... Documents Act. It contacted the complainant and met with staff of the Office of the Privacy... and staff training. The bank agreed to report back to the Office of the Privacy Commissioner...

...The complainant had also filed a complaint against the department under the Privacy Act. In investigating that complaint, the Commissioner's Office discovered that the directive the department had initially cited... acknowledging this mistake, but demonstrating that it did nevertheless have lawful authority...

..., over liability for certain withdrawals made on his banking card. He filed his first complaint after the bank... his account. This agreement included acknowledgements of the bank's practice of tape-recording telephone... had also received a privacy brochure, outlining the bank's practices and purposes regarding personal information...

...to comment on the legislation in question. According to the Canada Gazette notice, the Minister... a discussion paper in October 1999, Protecting Personal Privacy in the Private Sector. A Special Committee on Information Privacy in the Private Sector held public hearings on the discussion paper...

...Privacy Commissioner makes public his comments on Ontario's draft privacy legislation proposal Ontario's draft privacy legislation proposal Privacy Commissioner makes public his comments on Ontario's... I appreciate this opportunity to comment on the Consultation Draft of the Privacy of Personal...

..., she filed her complaint with the Office of the Privacy Commissioner. The bank at first could not find any entry for either request in its computerized system, but did acknowledge that the fax number the complainant had identified was the correct one. On making a second search, the bank found additional...

...Credit card fraud victim questions bank's use of first-class mail as privacy safeguard PIPEDA Case Summary #2002-43: Credit card fraud victim questions bank's use of first-class mail as privacy safeguard Credit card fraud victim questions bank's use of first-class mail as privacy safeguard PIPEDA...

...Privacy Commissioner's finding on Canada Post's National Change of Address service Privacy Commissioner's finding on Canada Post's National Change of Address service - February 25, 2002 Privacy.... The finding is a letter to Canada Post. This is further to my letter of July 12, 2001 concerning a Privacy...