PIPEDA Fair Information Principle 6 – Accuracy

Your responsibility

Minimize the possibility of using incorrect information when making a decision about an individual or when disclosing information to third parties.

Keep personal information as accurate, complete and up to date as necessary, taking into account its use and the interests of the individual.
Establish policies that govern what types of information need to be updated.

One way to determine whether information needs to be updated is to ask yourself whether using or disclosing out-of-date or incomplete information could potentially have an adverse impact on the individual
Apply the following checklist for accuracy:
- List the specific items of personal information you need to provide a service.
- List where all related personal information can be found.
- Record the date when the personal information was obtained or updated.
- Record the steps taken to verify the accuracy, completeness and timeliness of the information. This may require reviewing your records or communicating with your customer.