Printable information card: 5 Tips for Raising a Privacy Concern with a Business

This information card highlights a few tips for raising a privacy concern with a business.

It is downloadable so it can be reproduced.

However, you can also request copies by emailing us at publications@priv.gc.ca.

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Businesses must handle your personal information responsibly.

If a privacy issue arises, what should you do? Start with the following:

• Don’t hesitate. The longer you wait, the harder it is to address the issue.
• Contact the right person. The person responsible for privacy issues is often called the Privacy Officer. Start there.
• Be clear, concise, and courteous. Stay focused on the specific privacy issue.
• Set timelines in order to keep the process moving.
• Keep records so you can support your case going forward.

To learn more about raising a privacy concern, and for a sample letter, visit priv.gc.ca/business-concern.