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Investigations into businesses

The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

Disclaimer: Typographical errors have been corrected from the original version of the report of findings. They are indicated in [brackets].

PIPEDA Case Summary #2001-5

Security of a bank's automated telephone service

PIPEDA Case Summary: Security of a bank's automated telephone service

Date of findings:
PIPEDA Case Summary #2001-4

Musician objects to collection of salary information by professional organization

PIPEDA Case Summary: Musician objects to collection of salary information by professional organization

Date of findings:
PIPEDA Case Summary #2001-3

Commissioner considers jurisdiction over third-party disclosure by bank subsidiary

PIPEDA Case Summary: Commissioner considers jurisdiction over third-party disclosure by bank subsidiary

Date of findings:
PIPEDA Case Summary #2001-2

Unsolicited e-mail from an Internet service provider - July 3, 2001

PIPEDA Case Summary: Unsolicited e-mail from an Internet service provider

Date of findings:
PIPEDA Case Summary #2001-1

Video surveillance activities in a public place - June 15, 2001

PIPEDA Case Summary: Video surveillance activities in a public place

Date of findings:
Letter of finding

Federal Privacy Commissioner says "no" to Street Surveillance Cameras

Letter of finding regarding the video surveillance issue

Date of findings:
Incident Summary #2001-1

Commissioner's Findings - Transportation company collects and discloses passengers' personal information

Date of findings:

Showing items 641 through 647 of 647.

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